Contact us

We want to hear from you. For questions, comments, or general inquiries, please call us or send us a message. For specific issues, please refer to our contact list below. Tell us at CustomerCare@RentProgress.com

Send us a message

Have questions, comments, or concerns?
Please let us know!
833.PRG.RESS (833.774.7377)
customercare@rentprogress.com

Excited about your Progress Residential experience? Have you had a great experience that you want to tell us about?
Please let us know at:
fanmail@progressresidential.com

Mail rent payments to:
Progress Residential
P.O. Box 4300
Scottsdale, AZ 85261

For rental verifications, please email:
VORrequests@rentprogress.com

To submit proof of Renter’s Insurance, please email:
progress@effectivecoverage.com

To provide notice to vacate, please email:
notices@progressresidential.com

To renew or adjust your lease, please email:
renewals@rentprogress.com

To request a review of your move out charges, please email:
accounts@rentprogress.com

To submit a new service request:
click here.

For emergency maintenance issues, please call:
833.PRG.RESS (833.774.7377)

Our Office Locations

To schedule a showing or submit a service request, please contact us at one of the locations below.
 

Please note: A maintenance emergency is one that is dangerous, threatens the habitability of the home, or could cause damage to the property. For more information on what is classified as a maintenance emergency, please click here. Please allow us up to 2 hours to contact you about emergency maintenance requests, and 24 hours to contact you about standard maintenance requests.