Progress Residential Introduces the Progress Principles

Providing Clear Principles to Guide Operational Standards and Resident Expectations

Scottsdale, AZ: As a leading provider of professional property management services for single-family rental homes, Progress Residential is dedicated to elevating the resident experience and positively impacting the communities it serves. To support these strategic priorities, Progress is proud to announce the Progress Principles, which supports and reinforces the company’s core values and operational standards.

 

The Progress Principles provide residents with a clear understanding of the standards they can expect when living in a Progress-managed home. It serves as a blueprint for quality, transparency, and community engagement, all focused on supporting residents and fostering thriving communities. These standards will also serve as a guiding beacon for the company’s team members, vendors, and business partners, ensuring a unified dedication to operational excellence.

 

“The Progress Principles represent our pledge to uphold the highest standards for the people we serve and the communities we call home,” said Dave Feldman, Co-President of Progress Residential. “This work reflects our commitment to continuous improvement, providing our residents with safe, stable, and dignified housing and being a responsible community partner.”

 

Key Themes of the Progress Principles

The Progress Principles encompass core themes designed to benefit both residents and the broader community:

 

For Residents:

  • Safe and Secure Homes: Progress Residential is dedicated to ensuring that all homes are clean, safe, and functional. Residents can expect clear, timely communication and support, including temporary accommodations if necessary.
  • Stable Housing: The company values lease transparency, fair treatment, and resident stability. By honoring contracts and fostering financial security, Progress Residential supports a respectful, stable living environment.

 

For Community Stakeholders:

  • Affordable Housing: Progress Residential is committed to increasing access to affordable housing and supporting long-term stability within its communities.
  • Supporting Home Ownership: The company is focused on supporting pathways to home ownership where possible, contributing to the economic vitality of local communities.
  • Being a Good Neighbor: Progress values community engagement and aims to be a respectful and responsible neighbor by hiring locally and investing in community development.

 

ABOUT PROGRESS RESIDENTIAL

Progress Residential is a leading provider of property management services for tens of thousands of

rental homes in more than 30 markets across the US. We use data and technology and continuously identify opportunities to innovate and invest in the leasing and living experience for the residents we serve. Progress is proud to play a critical role in the housing ecosystem, expanding access to secure and stable housing and empowering residents to live in communities of their choice.