{"id":936,"date":"2026-09-03T00:33:16","date_gmt":"2026-09-03T00:33:16","guid":{"rendered":"https:\/\/blog.rentprogress.com\/?p=936"},"modified":"2026-09-15T22:27:22","modified_gmt":"2026-09-15T22:27:22","slug":"reimagining-the-resident-experience-with-progress-home-plus","status":"publish","type":"post","link":"https:\/\/rentprogress.com\/blog\/reimagining-the-resident-experience-with-progress-home-plus\/","title":{"rendered":"Reimagining the Resident Experience with Progress Home +Plus"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The future of resident experience is about more than just managing a home. It\u2019s about creating moments of connection, delivering meaningful value, and supporting the people we serve in ways that feel both personal and relevant.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our Progress Home+ App is a useful tool for our residents, simplifying everyday tasks like paying rent, submitting maintenance requests, and managing <a href=\"https:\/\/rentprogress.com\/residents\/resources\/smart-home-set-up\" target=\"_blank\" rel=\"noreferrer noopener\">Smart Home<\/a> technology. While those features are important, we saw an opportunity to create even more value beyond day-to-day interactions.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019re excited to introduce +Plus, a new experience within the Progress Home+ app designed to change the way residents engage with their homes, their communities, and Progress Residential.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"h-why-progress-residential-created-plus\" class=\"wp-block-heading\"><strong>Why Progress Residential Created +Plus<\/strong>\u00a0<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We wanted to create a space that delivers value even where there <em>isn\u2019t<\/em> a task to check off or problem to solve; one where residents can celebrate milestones, participate in meaningful experiences, learn something new, and stay connected to the people that support their living and leasing journey.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"h-a-more-engaging-resident-experience-nbsp\" class=\"wp-block-heading\"><strong>A More Engaging Resident Experience<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">+Plus introduces a new layer of content and experiences designed specifically for residents to get the most from their home, including:&nbsp;&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Opportunities to participate in resident-only giveaways and surveys&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Celebrations and recognition moments&nbsp;&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Lifestyle inspiration and helpful recommendations&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Seasonal home care tips and educational resources&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Community-focused communications and updates&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/youtube.com\/playlist?list=PLV3wYHDncntb0xpkp8GLJ1cJjBJrHFTGx&amp;si=AwiCtm91ZLxw0Zrk\">Resident stories<\/a> and experiences\u00a0<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/rentprogress.com\/residents\/resources\/smart-home-set-up\">Smart Home<\/a> guidance\u00a0\u00a0<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">+Plus provides content that informs, inspires, and engages so residents regularly discover something new and useful.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"h-building-stronger-connections-nbsp\" class=\"wp-block-heading\"><strong>Building Stronger Connections<\/strong>&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">As digital experiences continue to shape everyday life, our residents expect convenience, personalization, and accessibility from the brands they interact with. That\u2019s why +Plus is built directly into the Progress Home+ app as a fully native mobile experience, rather than directing residents to multiple platforms, +Plus keeps everything integrated within the app you already use.&nbsp;&nbsp;<\/p>\n\n\n\n<h2 id=\"h-what-s-next-for-progress-residential-residents\" class=\"wp-block-heading\">What&#8217;s Next for Progress Residential Residents<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">At <a href=\"https:\/\/rentprogress.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Progress Residential<\/a>, our priority is always putting our residents first. +Plus creates new opportunities for us to connect in ways that go beyond the typical maintenance requests and account management. Through educational content, inspiring stories, and personalized messaging, our residents will have more meaningful experiences throughout their time in the home.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Welcome to +Plus.&nbsp;&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-download-the-ios-mobile-app-here-nbsp-nbsp\"><strong>Download the iOS mobile app <\/strong><a href=\"https:\/\/apps.apple.com\/us\/app\/progress-home\/id1519943064\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here.<\/strong><\/a><strong>&nbsp;<\/strong>&nbsp;<\/h3>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center\" id=\"h-download-the-android-app-here-nbsp\"><strong>Download the Android app <\/strong><a href=\"https:\/\/play.google.com\/store\/apps\/details?id=rocks.keyless.app.android.progress&amp;pli=1\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>here.<\/strong><\/a><strong><\/strong>&nbsp;<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-text-align-center wp-block-paragraph\"><em>Progress Residential is a national single-family rental company serving residents across major U.S. markets. Progress Residential is introducing +Plus, a new experience inside the Progress Home+ app &#8211; the same app residents already use to pay rent, submit maintenance requests, and manage Smart Home technology. +Plus adds resident-only giveaways and surveys, seasonal home-care tips, resident stories, recognition moments, and Smart Home guidance, all natively in the app. It reflects Progress Residential\u2019s broader investment in the resident experience beyond day-to-day tasks<\/em><\/p>\n\n\n\n<div style=\"color:#32373c;text-align:center;background-color:#00d1b2\" class=\"wp-block-genesis-blocks-gb-notice gb-font-size-18 gb-block-notice\" data-id=\"8978c5\"><div class=\"gb-notice-title\" style=\"color:#fff\"><p>Putting residents first is one of Progress Residential&#8217;s Principles. <\/p><\/div><div class=\"gb-notice-text\" style=\"border-color:#00d1b2\">\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/rentprogress.com\/about-us\/progress-principles\">Learn more about the Progress Residential resident experience. <\/a><\/p>\n<\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The future of resident experience is about more than just managing a home. It\u2019s about creating moments of connection, delivering meaningful value, and supporting the people we serve in ways that feel both personal and relevant.&nbsp;&nbsp; Our Progress Home+ App is a useful tool for our residents, simplifying everyday tasks like paying rent, submitting maintenance [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":941,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"footnotes":""},"categories":[10],"tags":[160],"class_list":["post-936","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-experience","tag-progress-residential"],"blocksy_meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.7 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Reimagining the Resident Experience with Progress Home +Plus - Progress Residential<\/title>\n<meta name=\"description\" content=\"Progress Residential introduces +Plus, a new resident experience in the Progress Home+ app with home-care tips, giveaways and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rentprogress.com\/blog\/reimagining-the-resident-experience-with-progress-home-plus\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Reimagining the Resident Experience with Progress Home +Plus\" \/>\n<meta property=\"og:description\" content=\"Progress Residential introduces +Plus, a new resident experience in the Progress Home+ app with home-care tips, giveaways and more.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/rentprogress.com\/blog\/reimagining-the-resident-experience-with-progress-home-plus\/\" \/>\n<meta property=\"og:site_name\" content=\"Progress Residential\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/progressresidential\" \/>\n<meta property=\"article:published_time\" content=\"2026-09-03T00:33:16+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2026-09-15T22:27:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/rentprogress.com\/blog\/wp-content\/uploads\/2026\/09\/Sept-2-2026-B.png\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"628\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Asia Faoro\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Asia Faoro\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/\"},\"author\":{\"name\":\"Asia Faoro\",\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/#\\\/schema\\\/person\\\/e0f5521713836e1883586e2fabfc9144\"},\"headline\":\"Reimagining the Resident Experience with Progress Home +Plus\",\"datePublished\":\"2026-09-03T00:33:16+00:00\",\"dateModified\":\"2026-09-15T22:27:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/\"},\"wordCount\":508,\"publisher\":{\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/wp-content\\\/uploads\\\/2026\\\/09\\\/Sept-2-2026-B.png\",\"keywords\":[\"progress residential\"],\"articleSection\":[\"Experience\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/\",\"url\":\"https:\\\/\\\/rentprogress.com\\\/blog\\\/reimagining-the-resident-experience-with-progress-home-plus\\\/\",\"name\":\"Reimagining the Resident Experience with Progress Home +Plus - 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