Hurricane Ian Update

Your Safety and Well-Being is our Top Priority

The safety and well-being of our Progress residents, team members and communities has been our number one priority as we have been monitoring the local impacts of Hurricane Ian. We are here for you and want to be sure you have access to resources you and your loved ones may need if you have been impacted by the storm. 

Your Safety is Most Important

Please stay safe and follow directions and instructions from local city, county, and state agencies, including evacuation orders.

  • Florida residents can find local resources and information on FloridaDisaster.org
  • South Carolina residents can find local resources and information on SDEMC.org

Help and Support for You and Your Family

Create Community is one of our Core Values. We have donated to the American Red Cross and are conducting an employee match to help in the recovery efforts as well. If you or your family need shelter or other support, here are some resources that may help:

American Red Cross (https://www.redcross.org/get-help.html) 

Service Requests and Damages to Your Homes

We are here for you. Numerous service requests have been captured and we are prioritizing emergency repairs. If you have already submitted a service request for storm damage, there is no need to resubmit. Inspections of select homes will begin soon as experts work to identify any potential risk to you and your home. Work will begin with exterior inspections followed by interior inspections. Impacted residents will receive a notice in advance. Stay safe, and we appreciate your patience as we work to support those most impacted by the storm.

Federal Emergency Management Agency (FEMA): Hurricane Ian

Florida

 
South Carolina
 
 
 
  • You may be eligible for federal financial assistance through FEMA, learn more at DisasterAssistance.gov
  • Dial 2-1-1 to contact a United Way resource center representative to provide direction and help on available resources for disaster survivors 

Service Requests and Damages to Your Homes

We are here for you, and we are currently capturing service requests and prioritizing emergency repairs. Stay safe, and we appreciate your patience as we work to support those most impacted by the storm.

If you have questions or concerns, our Customer Care team is available at 833.PRG.RESS (833.774.7377).