Service Announcement

On behalf of everyone at Progress Residential, our hearts go out to all those impacted by COVID-19 – this includes not only those diagnosed with the virus, but also their friends and family, those whose jobs and schools have been impacted and so many more.

If your service request has not yet been performed and an individual in your home has potentially contracted COVID-19, or possibly has been exposed to COVID-19, please contact us as soon as possible.

By clicking "Submit", I affirm that:
(i) To my best knowledge, no one in my home is infected with COVID-19/coronavirus or has been in personal contact with a person who is infected with COVID-19/coronavirus - If you potentially have COVID-19, or have been exposed to COVID-19, submit your service request by calling us at 833.PRG.RESS (833.774.7377). Please let our team know about your current health status when placing your service request.

(ii) No one in my home has flu-like symptoms or respiratory difficulty, or recently travelled to a COVID-19/coronavirus high risk area, whether domestically or internationally; and

(iii) Since a person infected with COVID-19/coronavirus may not show symptoms, there is no assurance that any service personnel or vendor servicing my home is not infected, and my family/roommates and I understand and assume this risk and release Progress Residential and its vendors and affiliates from any claim or liability relating to this service call and COVID-19/coronavirus.

Check the Status of an Existing Service Request
Check the Status of an Existing Service Request

If you're having issues with this form, please contact us at 833.PRG.RESS (833.774.7377) or customercare@rentprogress.com.