Submit a New Service Request
If this request is an emergency please immediately contact our local office by phone 833-PRG-RESS (833.774.7377) .

  • What are you having an issue with?
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    By checking the box above I grant permission to Progress Residential®, its technicians and vendors, to enter my home to perform service relating to this request. I will receive an email from Progress Residential® with further information and instructions on how and when to provide this access.




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Emergencies include:

  • Fire
  • Theft
  • Lack of heat
  • Lack of air conditioning
  • Electrical – sparking, fire, smoke, overheated fixtures
  • Heavy structural damage – roof, foundation or walls
  • Plumbing – interior or exterior flooding or water leakage that may cause structural damage

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Having issues with this form? Contact our local office to submit a work order via phone.
Septic System Maintenance Fee
Septic systems are considered a utility since they provide sewage and wastewater disposal. The monthly utility fee for septic systems in a Progress Residential home is $39.60. This fee will be included in your monthly statement with Progress and is approximately the average cost of standard sewer utility fees.