Severe Weather Resources

When severe weather strikes, the safety and well-being of our residents, team members and communities is our number one priority. We want to be sure you have access to the resources you and your loved ones may need if you have been impacted by severe weather.

We want you to know we are here for you, and we are here to support you throughout the storm and recovery process. We are reaching out to residents by text and email in the areas impacted by Hurricane Milton. Our goal is first and foremost to make sure you are safe, and then to understand any damage to your home. We will be prioritizing emergency repairs and completing service requests in these areas as quickly as possible, with priority given to those most impacted by the hurricane.

The best way to communicate with us is by responding to our texts and emails. However, you can always report maintenance issues online or by email at customercare@rentprogress.com. For maintenance emergencies, please call us at 833.774.7377.

We appreciate your patience as we work through a large volume of requests and focus first on those most impacted by the storms.

We are committed to supporting our communities impacted by Hurricane Milton. The following links contain a variety of resources to help you and your loved ones as we work toward recovery together. 

American Red Cross

Services Offered: Family Reunification, Shelter Information, General Disaster Relief and Recovery Support 

• Find Open Shelters
• Disaster Relief & Recovery

Family Reunification

If you need help reconnecting with a family member missing after the hurricane:

• Visit the Red Cross website
• Call 800-733-2767 and provide as much detail as possible to help operators locate loved ones.  

Federal Emergency Management Agency (FEMA) (fema.gov)

You may be eligible for federal financial assistance through FEMA, learn more at DisasterAssistance.gov

United Way 

Dial 2-1-1 to contact a United Way resource center representative to provide direction and help on available resources for disaster survivors.