We’ve made it easy to set up and manage utilities in your Progress home. This page provides helpful information and answers to common questions about utilities for Indiana residents. Residents living outside of Indiana should refer to our Managing Utilities with Conservice page.
Beginning 3/16/2026, all Progress residents living in Indiana will have their utility management provider transitioned from Conservice to Yardi Energy Solutions (YES). While the provider will change, the services and support you are accustomed to will not.
What is Yardi Energy Solutions (YES)?
Progress works with YES to simplify the utility setup and management process by consolidating water, sewer, trash and gas utility charges into one convenient monthly bill. Residents will also be able to benefit from dedicated customer service for their utility inquiries.
YES provides the following services:
- Receives utility bills from service providers
- Consolidates and posts monthly utility charges to resident ledgers
- Supports residents through dedicated customer service
What’s changing for Indiana Residents?
Beginning 3/16/2026, Indiana residents are transitioning from Conservice to YES as their utility management provider. No action is needed on the resident’s behalf during this transition. The only change residents will experience is a shift in the timing of their utility charges:
- With Conservice, posted to resident ledgers once per month
- With YES, utility charges post on your RentCafe ledger as they are received and are due with the next rent cycle
This means residents may now see individual utility charges posted on different days. Payment timing remains aligned with your rent, however.
What’s not changing for Indiana Residents?
- Continue to pay through RentCafe
- Utility charges still post to resident ledgers in RentCafe
- No action is required during this transition
- Utilities (other than electricity) remain in Progress’ name
- Rent payment methods stay the same
Paying Your Utility Bill
Monthly utility bills will appear as a charge from Progress on your ledger. These charges are available to view and pay through RentCafe.
Residents do not have to create or log into a separate YES portal. All Billing and payments remain in RentCafe.
For added convenience, we recommend setting up auto pay so rent and utilities are paid in full each month.
For additional information on fees, please visit our Leasing Fees page.
Which utilities are not included?
Residents are responsible for setting up electricity and any utilities required by their municipality to be bundled with electricity. Electricity must be active and in the resident's name on or before your lease start date. If electricity is not set up in the resident's name, they may be charged a $50 non-compliance fee each month, in addition to actual usage.
Progress does not set up propane service. For homes with propane tanks, residents may select a propane provider and establish service directly. Contact Progress if help is needed confirming whether the home has a propane tank.
YES Support
For questions about utility charges, usage, or trash service, contact Yardi Energy Solutions directly:
- Phone: 866.304.4789
- Email: yescs@yesenergymgmt.com
- Website: yesenergymanagement.com